Shangri-La Express. Compartment (cabin) Facilities.
You'll find the most popular questions here asked us before departure of
the Shangri-La Express about the compartment/ cabin facilities. If you have
more questions don't hesitate to ask us. We get questions from our partners more
often than from the clients that's why you'll see "your clients" here
but you can read it as "you" as well.
· Is there a hairdryer for use?
We provide hairdryers in the bathroom.
· Is there a shaver point and electrical points inside the compartment?
There are electrical and shaver points in the bathroom.
· If my client has a very specific in-compartment/ cabin request, can this be accommodated?
We will try and accommodate all requests; however we can not guarantee them. Please ensure you make any requests at the time of booking.
· Who, and how often is the compartment cleaned during the tour?
Car attendants clean the cabins daily.
· Can the attendant make up/down the beds suitable to my sleeping requirements?
Yes
· How often do the towels get changed?
Every three days
· What toiletries are provided and what brand are they?
Shampoo and shower gel are provided. They are the train own exclusive brand.
· How is my compartment/ cabin temperature and lighting controlled?
The lights are controlled within the compartment however the temperature is centrally controlled.
· Is there one bed or two in a single compartment?
Two beds
· Is it noisy? Are ear plugs required?
If your clients are not used to travelling by train the sounds of the moving train can slightly disturb them,
more so during the first night. However we have not had any comments about guests finding it difficult to sleep while on board.
· Can a wheelchair be used on board, or can one be provided for off train-tours?
The passage inside the carriage is too narrow for a wheelchair but we have it on board and it can be used for off train tours.
· Is alcohol permitted inside the cabin?
Yes
· Are compartments/ cabins checked on the border crossings?
Crossing the border is usually a formality, however it is theoretically possible that
compartments/ cabins can be checked by border officials.
· Can we lock the compartments?
It is safe to leave compartments open since the car attendants are always in the carriage but if you want to lock the cabin it is possible.
· What sort of on-board entertainment / educational talks are provided?
A variety of lectures and entertainment is provided during the journey.
· Are there tea & coffee making facilities inside the cabin?
No, not inside each cabin. Tea and coffee can be provided by your car attendant 24 hours.
· Is it safe to stand up in the shower whilst the train is moving?
Yes it safe to stand up. We can also provide a stool if your clients would feel more comfortable sitting down whilst showering.
· Are the toilets eco-friendly or do they flush onto the tracks?
As with all trains in China, they flush onto the track. They are western style.
· Are the train windows cleaned daily to allow for good photography / general viewing?
We ensure that the train windows are kept clean to ensure that you can enjoy the interesting scenery that we pass.
· Is hot water available at all times?
Yes
· Is it safe to leave valuables in my compartment/ cabin, especially when I am on a day excursion?
Yes. Each car has two attendants, one of whom is always on duty and they remain on the train during the city tours. However, all passengers should take their passport with them whenever they leave the train.
You are welcome to travel to China and along Silk Road by the
Shangri-La Express!
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